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Quick Start Guide

Updated over a week ago

SigParser makes it easy to uncover rich contact and company details—starting with a quick mailbox connection.

You can securely scan up to 90 days of history for free on up to three mailboxes. Or, you can choose to purchase a historical scan to go further back.

Note: For your security, we recommend using a strong password and enabling Two-Factor Authentication (2FA) on your email account.

📌 Step 1: Create a SigParser Account

  • Go to SigParser and select Start Free Trial.

    • This creates your account—it does not scan your mailbox yet.

  • Choose your sign-in method:

    • Google

    • Microsoft (Outlook/Office 365)

    • Or, enter your email and create a password.

  • If using an email/password, check your inbox to verify your email and activate your account.

📬 Step 2: Connect Your Mailbox

Once your account is created, you’ll be prompted to:

  • Select your region (U.S. or EU)

  • Agree to the Terms of Service

  • Connect a mailbox

    • For Google or Microsoft accounts, follow the secure OAuth sign-in flow.

    • If you're using another provider, select the IMAP option.

SigParser requires read-only access to extract contact metadata like names, email addresses, and phone numbers. It does not store email content or send messages on your behalf.

👉 Click here for more info on connecting an individual mailbox


👉 Click here for more info on using an Admin Connection for teams or organizations

🔍 Step 3: Scan Options & How to Purchase

After connecting your mailbox, you’ll be prompted to choose a scan type:

  • Free Scan – Scans the most recent 90 days of emails and calendar data

  • History Scan (Paid) – Go back up to 10 years

  • Subscription (Paid) – Enables ongoing daily scanning of new emails and meetings (does not include historical data beyond 90 days)

You can purchase a History Scan or Subscription in two ways:

  • During Sign-Up – You’ll be auto-prompted after starting your free scan

  • From the Dashboard –

    • Click “Scan Old Email” to purchase a History Scan

    • Click “Scan New Emails” to activate a Subscription

You’ll be able to choose different scan amounts for each connected mailbox.

Scans begin automatically after a few minutes and run in the background. You can close your browser or turn off your device—no need to stay logged in. Once the scan is complete, you’ll receive an email notification. Just log in to your SigParser account to view your data.

⏱️ How Long Does a Scan Take?

Scan times vary depending on two key factors:

  • Scan depth – How far back you're scanning (90 days vs. 10 years)

  • Mailbox size – The amount of email and calendar data in the mailbox

Typical Timeframes:

  • Light scans (90 days, minimal data): A few minutes to a few hours

  • Deep scans (up to 10 years): 24–48 hours on average

  • Very large mailboxes: May take several days

Scans run in the cloud and may appear paused—but rest assured, they’re still processing. If interrupted, they usually restart automatically.

To check scan status:

  1. Log into your SigParser account

  2. Go to Mailboxes from the top menu

  3. Look for “Done” in the History column

If you see no progress for more than 24 hours, email us at support@sigparser.com, and we’ll take a look.

🧹 Step 4: Review & Organize Your Data

📤 Step 5: Exporting Your Data as CSV Files

Once your scan has completed, you can easily export your contact or company data as a CSV file:

  1. Navigate to the Contacts or Companies page.

  2. Click the Export button.

  3. Select Export to CSV file.

  4. Choose one of the following:

    • Export visible columns – Exports only the columns currently shown on your grid view.

    • Export all columns – Exports all available data.

  5. Click Export now and wait for the file to generate.

  6. When ready, click Download to save the CSV file to your device.

✅ What’s Next?

🗑️ Delete Your SigParser Account

We make it easy to delete your SigParser account and data if you no longer wish to use the service.

Delete Your User Account

To delete your individual user account:

  1. Log in to your SigParser account (must log in within 3 minutes of starting the process)

  2. Go to Settings > Profile

  3. Scroll to the bottom and click Delete Account

Delete Your Entire Database

If you're the only user in your SigParser account, deleting your user will also delete the entire database—this includes all contacts, companies, emails, and meetings collected by SigParser.

Please note: it may take some time for all data to be fully removed. For more information, refer to our Privacy Policy.

If you have any questions, send us an email at support@sigparser.com. You can also book a demo session HERE.

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