Troubleshooting
Common questions about the SigParser platform
28 articles
What email providers are supported?
SigParser Status Page
Where can I see my data?
How Long Does a Scan Take?
How can I find all the contacts or email addresses in an email folder or label?
How to exclude certain contacts from scanning?
What is included in Calendar meeting scanning?
Why is the count of emails low compared to my mailbox?
Why Aren’t My Interaction Metrics Displaying Correctly?
How is ownership of new Contacts and Accounts for CRMs calculated?
GDPR delete a contact from SigParser
Why am I seeing multiple contacts with the same email address?
Why did SigParser create a duplicate Contact with the same email address in my CRM?
How are Accounts assigned to Contacts for a CRM sync?
Why are some relationship fields on a contact not populated?
My Contacts View: Contact Visibility
Does SigParser include CC and email forwards in scanning?