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On Premises Engine - Microsoft 365 Credentials Expired

How to update update the app secret

Updated over a month ago

If your On Premise Engine stops transmitting data to SigParser after a few months or a couple years, it is often because the app secret has expired.

Update App Secret

  1. Go to Microsoft Azure portal (https://portal.azure.com)

  2. Go to App registrations

  3. Find the SigParser application you created when originally setting up the On Premise Engine

  4. From the menu on the left, select Certificates & secrets > Client secrets > + New client secret

  5. Enter the following details:

    • Description: SigParser Mailboxes Secret 2

    • Expires: 24 months

  6. Select Add

  7. Copy and paste the Client Secret Value (NOT Secret ID) from Azure

  8. In your Virtual Machine, go to C:\sigparser\EmailFetcher folder and open the appsettings.json file

  9. ClientSecret: Paste the new App Secret, replacing the old secret

  10. Save the file

  11. Next time the application runs, it should work.

    1. You can run the scheduled task manually and view the logs in the Windows Event Viewer to make sure it is properly processing records.

    2. Any emails that were missed while the secret was expired with re-process.

If you have any questions, send us an email at support@sigparser.com. You can also book a demo session HERE.

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