By creating a Delegated User Connection with to SigParser, a single connection can access multiple mailboxes, contacts and calendars in your organization.
The mailbox owners do not need to create SigParser accounts or manually connect their mailboxes. You can add or remove mailboxes from your SigParser account.
Recommended for connecting 10+ mailboxes.
Watch the following video for additional information:
To Start
You will need access to the following:
A SigParser account. Either create an account or have access to your organization’s SigParser account with the permissions needed to add users and connect mailboxes.
Admin access for Exchange Admin
Have a list of the email addresses you wish to connect and scan in SigParser.
You may be required to purchase a new license for this user account
If you need additional support, you can schedule a help session HERE. Have the above items configured prior to your scheduled call.
Create a New User
Select Add a user
NOTE: you will need the login credentials for this user account (username and password) in order to connect the mailbox to SigParser.
Display Name: SigParser
Username: sigparser
Password: save the password you create and use it to connect to SigParser when prompted.
Use or buy a license with email access for this user.
The cheapest option is probably the Exchange Online (Plan 1)
Optional Settings: User (no Admin Center access)
Next > Finish adding
Update Mailbox Permissions
Use the following steps for each mailbox you want SigParser to extract contacts for:
Go to Microsoft 365 Admin Center > Users
Select the user to open the profile > select Mail > select Read and Manage (under Mailbox Permissions)
Select Add permissions
Select the SigParser user account you created or pick the email account you connected in the SigParser App.
Select Add
Repeat for each mailbox you want to connect to SigParser via this connection.
Wait 1 hour. Office 365 can take a long time to update the permissions.
Connect to SigParser
Login to SigParser > go to Mailboxes > +Add > Connect my mailbox > Office 365
Connect with the sigparser@youdomain.com user account you just created
If prompted to purchase a history scan for this mailbox, select No History
Once the SigParser user mailbox is connected, go to Mailboxes > +Add > Connect Mailboxes with Admin > select Use Connection next to the SigParser mailbox you just connected.
Scroll down to the Connect More Mailboxes section > Paste or type the list of mailboxes into the textbox > select Connect Mailboxes
You should see each of the mailboxes at the bottom of the screen as they are added. The mailboxes will automatically start processing 90 days of history within a few hours.
You can purchase additional history for each mailbox by selecting Scan More next to the listed mailbox.
Connect More Mailboxes
To add more mailboxes with this connection:
Go to Microsoft 365 Admin Center > Users
Select the user to open the profile > select Mail > select Read and Manage
Select Add permissions
Select the SigParser user account
Select Add
Repeat for each additional mailbox you want to connect to SigParser
In SigParser, go to Mailboxes > under the "Connection" column, select the Office 365 Delegated User Connection
Scroll down to the Connect More Mailboxes section >Paste or type the list of additional mailboxes into the textbox > select Connect Mailboxes
You should see the mailboxes added at the bottom of this page.
If you have any questions, send us an email at support@sigparser.com. You can also book a demo session HERE.