SigParser's managed package defines the following new fields in Salesforce. All of these field names are prefixed with "SigParser ". SigParser will always overwrite the values in these new dedicated fields and so users in Salesforce shouldn't be editing the values in these fields. The managed package ships with some predefined roles to make it easier to configure these roles.
Account Fields
SigParser Top Internal Emails - The top 5 people within your organization who have had interactions with this contact. This makes it easy to search for contacts who have had interactions with an Account.
SigParser Closest Internal Contact Email - Email address of the person within your organization with the best relationship with this account.
SigParser Closest Internal User - The User who has the best relationship with this account.
SigParser Inbound Emails - Total inbound emails the account has sent to someone internal.
SigParser Last Interaction - The last time SigParser detected an interaction with this account.
SigParser Meetings - Total meetings had with this account.
SigParser Outbound Emails - Total emails someone inside your company has sent to this account.
SigParser Tags - All of the tags associated with a contact separated by pipes.. Example: “Tag - Prospect | Role - Vice President | Industry - Finance”
Contact Fields
First Name - The first word in the contact's name in SigParser. Sometimes this could just be part of the email address.
Last Name - All the other words in the name after the first word.
Location Country - Country SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Location State - State or region SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Location City - City SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Created Date - When SigParser created this Contact using configured rules.
Last Updated - The last time SigParser modified any of the STANDARD Salesforce fields.
Fields Last Updated- The last time SigParser updated the managed package SigParser fields.
Work Phone - The value in the SigParser Work Phone field. If SigParser finds a phone number without a type then it is assumed to be the work phone.
Mobile Phone - Mobile phone number SigParser likely found in an email signature
Other Phone - Phone number SigParser likely found in an email signature. The type was unknown.
Address - Address SigParser found in an email signature. This might only be the city and state in some cases. It is not suggested that you use this for sending mailers as these addresses aren’t always complete due to the challenges of parsing free form addresses.
Address Street
Address City
Address State
Address Postal Code
Address Country
Estimated Location - SigParser calculates a derived location. This is a decent way of figuring out the approximate location for a contact although it’s generally about 90% accurate for the country and within the country 70% accurate for the region/state. It uses the Address first, then the phone number country code and then the domain name country code.
LinkedIn Url - The link to the LinkedIn profile for the contact.
Twitter Url - Link to the Twitter profile for the contact
Mailboxes - A comma separated list of mailboxes the contact appeared in ordered by most active mailbox to least active mailbox. See the field - “Mailbox with Most Interactions” if you just want to know which mailbox has the strongest relationship with a contact.
Inbound Emails - Total inbound emails the contact has been on. This includes emails both from this person and also emails they were just CC'd - on or in the To field but the email direction was still inbound.
Outbound Emails - Total emails this contact received from someone within your organization. The contact could have been in the CC field or the To field.
Meetings - Total meetings had with this contact.
Organization Name - Organization name captured from the email signature.
Closest Internal Relationship Email - Email address of the person within your organization with the best relationship with this contact.
Closest Internal Relationship User - The User who has the best relationship with this contact.
Mailbox with Most Interactions - The mailbox which has the most emails and meetings for this contact.
User Mailbox with Most Interactions - This is derived from “Mailbox with Most Interactions”
Email Status - The email verification status for this email address. Values will be blank, “Valid” or “Invalid”. This doesn’t include bounces - so you’ll want to check the Email Bounced Date field as well if you want to exclude any address that could be dead.
Email Status Last Checked - Last time the email status was checked.
Email Bounced Date - Date SigParser last detected the email address bounced. If the email address bounces and SigParser later sees a new - email from that person then the email address is no longer marked as bounced.
Direct Outbound Emails - The number of emails sent to this contact using the To field on an email.
CC Emails - The number of emails the email address for the contact appeared in the CC field.
Direct Inbound Emails - Number of emails the external contact sent to an internal contact in our organization.
Email Folders - Names of the folders this contact has appeared in separated by pipes. For example, “Prospects|2020 Outreach|2019 Martech”
This should only be available to the marketing role security reasons.
Tags - All of the tags associated with a contact separated by pipes.. Example: “Tag - Prospect | Role - Vice President | Industry - Finance”
Internal Contact First - First coworker that the contact had interactions with.
Internal Contact First Date - The date of the first coworker interaction.
Internal Contact Latest - The most recent coworker the contact has interacted with.
Internal Contact Latest Date - The date of the most recent coworker interaction.
Internal Contact Most Active - The coworker who has the best relationship with the contact based on interactions.
Last Inbound Email - The date of the most recent email this contact has sent to a coworker.
Last Outbound Email - The date of the most recent email this contact has recieved from a coworker.
Relationships Company Email - Email addresses of the top 5 contacts who work at the same company who have been on emails and meetings.
Relationships Coworker Email - Email addresses of the top 5 Coworkers (internal) to your company who know this contact the best based on interactions.
Relationships Other Email - Email addresses of the top 5 people who have been on emails with this contact from other companies.
Lead Fields
First Name - The first word in the contact's name in SigParser. Sometimes this could just be part of the email address.
Last Name - All the other words in the name after the first word.
Location Country - Country SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Location State - State or region SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Location City - City SigParser thinks the contact is in. This is just a guess and won't always be accurate.
Created Date - When SigParser created this Lead.
Last Updated - The last time SigParser modified any of the standard Salesforce fields.
Fields Last Updated - The last time SigParser updated the dedicated SigParser fields.
Work Phone - Work phone number SigParser likely found in an email signature.
Mobile Phone - Mobile phone number SigParser likely found in an email signature
SigParer Phone - Phone number SigParser likely found in an email signature. The type was unknown.
Job Title - Job title SigParser found in an email signature.
Address - Address SigParser found in an email signature. This might only be the city and state in some cases. It is not suggested that you - use this for sending mailers as these addresses aren’t always complete due to the challenges of parsing free form addresses.
Estimated Location - SigParser calculates a derived location. This is a decent way of figuring out the approximate location for a contact although - it’s generally about 90% accurate for the country and within the country 70% accurate for the region/state. It uses the Address first, then - the phone number country code and then the domain name country code.
LinkedIn Url - The link to the LinkedIn profile for the contact.
Twitter Url - Link to the Twitter profile for the contact
Mailboxes - A comma separated list of mailboxes the contact appeared in ordered by most active mailbox to least active mailbox. See the field - “Mailbox with Most Interactions” if you just want to know which mailbox has the strongest relationship with a contact.
Inbound Emails - Total emails this person was on that were inbound emails. This doesn’t mean that person directly sent someone in your - organization an email.
Outbound Emails - Total emails this contact received from someone within your organization.
Meetings - Total meetings had with this contact.
Organization Name - Organization name captured from the email signature.
Closest Internal Relationship Email - Email address of the person within your organization with the best relationship with this contact.
Closest Internal Relationship User - The User who has the best relationship with this contact.
Mailbox with Most Interactions - The mailbox which has the most emails and meetings for this contact.
User Mailbox with Most Interactions - This is derived from “Mailbox with Most Interactions”
Email Status - The email verification status for this email address. Values will be blank, “Valid” or “Invalid”. This doesn’t include bounces - so you’ll want to check the Email Bounced Date field as well if you want to exclude any address that could be dead.
Email Bounced Date - Date SigParser last detected the email address bounced. If the email address bounces and SigParser later sees a new - email from that person then the email address is no longer marked as bounced.
To Email Field - The number of emails the email address for the contact appeared in the To field.
CC Email Field - The number of emails the email address for the contact appeared in the CC field.
From Email Field - The number of emails the email address for the contact appeared in the From field.
Email Folders - Names of the folders this contact has appeared in separated by pipes. For example, “Prospects|2020 Outreach|2019 Martech”
This should only be available to the marketing role for security reasons.
Tags - All of the tags associated with a contact separated by pipes.. Example: “Tag - Prospect | Role - Vice President | Industry - Finance”
Internal Contact First - First coworker that the contact had interactions with.
Internal Contact First Date - The date of the first coworker interaction.
Internal Contact Latest - The most recent coworker the contact has interacted with.
Internal Contact Latest Date - The date of the most recent coworker interaction.
Internal Contact Most Active - The coworker who has the best relationship with the contact based on interactions.
Last Inbound Email - The date of the most recent email this contact has sent to a coworker.
Last Outbound Email - The date of the most recent email this contact has received from a coworker.
Relationships Company Email - Email addresses of the top 5 contacts who work at the same company who have been on emails and meetings.
Relationships Coworker Email - Email addresses of the top 5 Coworkers (internal) to your company who know this contact the best based on interactions.
Relationships Other Email - Email addresses of the top 5 people who have been on emails with this contact from other companies.
Coworker Relationship Metrics
The managed package defines this new object.
There will be one to many objects for each combination of contact to internal contact. The average external contact will have two Internal Relation Metric objects. This means it should consume 2X as much space as the contacts table. This is useful for building your own relationship scores.
Email Address - Email address of the external person
Contact - The contact associated with this email address.
Internal Email Address - Email address of the internal person
User - The user that best matches the internal email address. If SigParser doesn’t find a user that matches then this will be blank.
Emails - Total emails back and forth between these two people where one of them was the sender of the email. This won’t include emails where - they were both on the email but neither was the sender.
External Sent - Total emails the external person send (To) to the internal person
External CC - Total emails the external person sent (CC) to the internal person
External Sent Last - Last date the external person sent (To) the internal person
External CC Last - Last date the external person sent (Cc) the internal person
External Sent First - First date the external person sent (To) to the internal person
Internal Sent - Total emails internal person sent (To) to the external person
Internal CC - Total emails internal person sent (CC) to the external person
Internal Sent Last - Last date the internal person sent (To) to the external person
Internal CC Last - Last date the internal person sent (CC) to the external person
Internal Sent First - First date the internal person sent (To) the external person
Meetings - Total meetings with these two people on it together.
Last Meeting - The last meeting between these two people.
First Meeting - The first meeting between these two people.
This Month External Sent - Total emails the external person sent (To) the internal person last month
This Month Internal Sent - Total emails has the internal person sent (To) the external person last month
This Month Meetings - Total meetings last month
First Interaction - Date of the first interaction
Last Interaction - Date of the last interaction
... Date ranges for
Last Month
Months 3 - 5
Months 6 to 12
Account Coworker Relationship Metrics This related list allows Salesforce users to see a list of internal people to your organization who have had interactions with an Account.
Internal User - User in Salesforce who has a username that matches the "Internal Email" field. This won't always be populated if the email address isn't a user.
Internal Email - Email address of the internal person.
Emails - Number of emails exchanged between the Account and the person.
Last Email - Date of the last email exchange.
Last Meeting - Date of the last or next meeting.
Meetings - Total number of meetings.